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Support Program Features
Your investment in R is a direct investment in your organization’s analytics program. Our Technical Support Services provide a complete menu of options to help you decide the best level of support for safeguarding your program and its value to your company. Our technical support programs ensure that your team has the right coverage at the right time to meet your evolving needs.
Open Source R
Revolution R Enterprise
|Online Case Management||Yes||Yes||Yes|
|Hours of Operation||8am to 6pm – Regional Business hours||8am to 6pm – Regional Business hours||24/5 Support – 24/7 for Severity 1 issues|
Revolution Analytics is committed to our customers’ continued success in the testing, deployment and production of your advanced analytics programs. As your programs grow and change, we are here to support your efforts with responsive and effective support services that meet your organization’s unique needs.
For more information on how you can build the right support program for your analytics program, please contact your sales representative.
- AdviseR - Open Source R Support
- Standard Support - Revolution R Enterprise
- Premium Support - Production Support
- Technical Support Account Management - Personalized Support