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Technical Support Services

Expert On-Call Technical Support

Since 2007, Revolution Analytics has been the leader in providing support to users of the R language worldwide. Our expert team of experienced statisticians and support engineers offer installation assistance and production-level support, giving you a direct response for your specific question or issues. With support teams based around the globe, you can expect fast resolution and reliable advice via phone, email, or our on-line technical support portal.

Whether you're using the open-source R language or the advanced features of Revolution R Enterprise, if your business needs the security and confidence that comes from getting a quick resolution to your problem, we have a technical support option to help.

AdviseR: Technical Support for Open Source R

More than two million people use Open Source R because of its power and flexibility. For those who need help making the most of R, Revolution Analytics offers real-time technical support from deeply knowledgeable experts through the AdviseR subscription support service. Learn more about AdviseR: Technical Support for Open Source R.

Supported Revolution R Enterprise

Every subscription to Revolution R Enterprise includes standard technical support for the R language and for the extended capabilities of Revolution R Enterprise. Premium support provides 24x7 coverage for production applications. For dedicated one-on-one support, our Technical Support Account Management service offers a single point of contact for all issues within the Revolution Analytics support organization.

Revolution Training & Consulting

For extended support, on-call Consulting credits can be purchased to put the expertise of Revolution Analytics Professional Services’ statisticians and solution architects at your disposal. We also offer professional R Training and R Consulting services to meet your specific needs.

Support that Builds Your Success

Revolution Analytics is committed to our customers’ continued success in the testing, deployment and production of your advanced analytics programs. As your programs grow and change, we are here to support your efforts with responsive and effective support services that meet your organization’s unique needs.

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Which R is Right for Me?

For more information on how you can build the right support program for your analytics program, please contact your sales representative.